The February 2024 issue of Demolition Hub magazine features an interview with TotalWM's CEO, Justin Widdowson.
 

‍Tell us about the services TotalWM provides and how your relationship with clients such as demolition contractors works. ‍

"We offer a bespoke service to each one of our clients, designed to fit their material and specific requirements, providing maximised financial return through the continued development of unique, highly efficient, and innovative solutions to commercial-scale recycling.

It is this individuality and the offer of a bespoke service that we concentrate on when pitching to the demolition contractors. We know that every job is different and it follows that the service offered to each project differs. We like to think that we have a variety of service offerings and solutions to adapt to their requirements, backed up by examples of successful demolition projects that we have undertaken, including testimonials from other clients."

‍What makes TotalWM different?

"I know this isn’t exactly what the question is asking, but I’d like to think that winning last year’s (2023) National Recycling Award (NRA) in the category of Independent Operator of the Year sets as apart from our competitors. This was a hard-fought category, with six well established companies making the final shortlist, so we were thrilled to have been selected as the winners, particularly as we made it to the final two in the Awards for Excellence in Recycling and Waste Management earlier in the year.

But to go back to your original question, why are we different? I think it’s because in 2021 we made a very public commitment to change our strategic direction, which is now focused primarily on environmental stewardship and working at pace to achieve our net zero goal, including the engagement this is fostering with both clients new and old. We are fully aware that we can’t achieve this aim alone and the more customers, suppliers and stakeholders we have with us on this journey, the more impassioned we are as a company unit."
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View the full article here.

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